The erro message she gets is as follows: the mail server ""mail. Nothing works, password resets just seem to kick the whole thing into worling for five minutes but then the problem recurs. I have checked and rechecked the incoming and outgoing ports which were set up by the BT mail server in the first place, so should work and they are correct and , if you are interested. It is simply not good enough that this fault has been ongoing for years now, according to references all over the internet, but BT and Yahoo have not managed to solve it, or give advice on how to get around it.
It seems to me there is some sort of conflict going on when the apps and clients try to log on to the yahoo severs.
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Signing in to the web interface sometimes solves the problem, and the clients can access mail for a while, but it soon, sometimes very soon, goes wrong again. I will be making this diatribe into a formal complaint to the Chairman of BT and to Offcom, but in the meantime, has anybody got any idea how to fix this?
I have similar problem since changing my BT ID password and thus primary email password. I can access email via web ok using new password but clients such as IOS, Outlook and MS Mail seem to be stuck with the previous password, still getting mail so no incompatibility problem.
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Very confusing. I am not an clearly not an expert but the password changes do not appear to reaching the mail BT mail servers correctly, if at all. Awaiting call from technical people this morning.
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If no joy a letter of complaint will be sent to a higher authority. I too am having this problem.
According to BT if you can google your account its not their problem. However I have spent 4 hours today on the phone with Apple and we have gone through everything and still I cannot get mail to take my Yahoo account.
I have it on my phone fine. Does anyone know what can be done? All are saying its a BT problem.
I rang BT and they say its not and yet on these forums everyone has the same problem. Any ideas? Tried to stop the 2x verification but you can't do that anymore.
My BT email was down for a few days - same thing BT "if you can get on to webmail then it is fine" which is complete pants. Eventually send came back a few days later, then finally another couple of days later I got receive.
I am moving everything off BT and taking the 3 BT bills I pay elsewhere but it takes time to sort out all the logins you have. If you forget a password and need a reset then you are stuffed if it is pointing to a BTinternet. So I would suggest you use webmail and wait it seems to come back. DON'T cahnage any config though. Its worse for me as a long time ago I signed up to Premium Mail 20yrs ago??
Which is rediculous when email is free everywhere else and a huge pain to move.techbadges.com/2206.php
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Yesterday I was at work and sent an email home just to have that bounce back as BT was too busy to handle it. Sign In Forum Help. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Access your Btinternet.com (BT Mail) Account from an Email Program using IMAP
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